Recommendation from POPULATION REFERENCE BUREAU
Best Travel and Tours worked on weekdays, evenings, and weekends to ensure that about 40 conference participants from around the world had airline tickets and appropriate visas. They ensured that these 40 participants were able to secure their visas in advance or on arrival, and were on hand to act as a resource for visa information to about 100 other participants. They were also very flexible and timely in responding to requests for ticket changes. [+ Full Article]
I am writing to express once again my special gratitude o you and your collegues at Best Travel, as well as to the guides and drives in Axum and Lalibela. We couldn’t hav had a better experience from the very beginning of our planning for the trip. I greatly appreciated the immediate responses from you and Mr Lemma as we developed the plans. From our perspective, the plans all worked out very well during all of the days of sightseeing both in Addis Ababa and Tigray. You are clearly a well managed operation! As I recall, all of the meetings we had arranged were timely, and we were never kept waiting. You also went out of your way to make sure we had everything we needed, like the hotel receipt for Axum. Most important, we learned much from you about history of Ethiopia and current life and enjoyed your company throughout. We were also welcomed by the drivers and guides in Axum and Lalibela, who were flexible and worked hard to meet our needs too.
Thank you once again for all you did to assure a most memorable and enjoyable trip. I have also let Saba and Martha at the IPAS Office that we had an excellent experience with Best Travel.
We really enjoyed having Tesfaw around on our trip. He is very helpful and guided us well. It was a pleasure to have someone who knows so much about Ethiopia. Thanks a lot Tesfaw. Food was excellent especially traditional Ethiopian Food.
Apart from the amazing nature and cultural beauty of Ethiopia, the people are really wonderful. It is an experience we will always cherish
Tesfaw and Solomon made us very comfortable and we felt completely at home in this beautiful country of yours!!!
Recommendation from CIMMYT – Ethiopia Office
Greetings from Zambia,
I must say, job well done in organizing the wheat conference. Thank you for all your travel arrangements, they were smooth and I was not inconvenienced in any way. Thank you for the warm Ethiopian hospitality. Keep up the good work
Name: Arun Herur
Arrival on: 10Sep11
Departure on: 02Sep11
On Guide: Tesfaw, very understanding, helpful, cooperative and informative. Look forward to his company on many future tours.
On Hotel: - Adequate/ Satisfactory
On food: Adequate/ Satisfactory
On driver: Samson; safe and steady, very helpful
On Vehicle: 4WD was good and gave no trouble
Any additional comment: This is my second tour with Tesfaw and Best Travels. Very pleased and happy with the tour.
Name :Philippe Durant
Address :C/O German Embassy School Addis Ababa
Telephone : 091 313 50 58
On hotels/lodges - Beautiful location
On food - OK
On driver- Very good
On vehicle- Just right/Good
Guide – Ato Yoseph very knowledgeable
Jane, Stephen, William and Harriet Struthers, Oxford.
“We had some very nice Holidays. We really enjoyed our stay in Egypt. The Hotels were okay, the Zoser in Cairo was the Best. Well organized, good food, friendly staff. The Buffet on New year’s Eve was very impressing, like a piece of art. And very tasty.
We had a clever tour manager who really cared for us. The program was carried out accordingly. Also additional activities were possible. We had dinner at a Nile boat, a tour to the Monastery St. Catherine and a trip with the Yellow Submarine to the Coral Reefs. Only the weather was not like expected, it was a bit cold. But this is something, neither Best Travels nor Rio Egypt can control. So don’t worry. We will recommend your job to our friends and others.
Once again- Big Thanks
Yours, Frank "
Name or passenger/customer: Ms. Yuri
Type of tour: Southern (Omo Valley) Tour
Comment about our services:
GREAT!!! Tesfaw arranged everything that I wanted to go and see, even though the schedule was only for 3 nights and four days.
Comment about our guide:
He’s very considerate, and polite. He has put priority on us always and he has good eye sight, which made it easier for us to find wild animals.
Comment about our Hotels:
It was a great experience to stay in various kinds of hotels. We especially enjoyed the great nature.
Comment about the car driver:
He’s more than a driver. When the waiter in a hotel told us that photos are not allowed, he negotiated with him and let us take photos. His driving was very safe with good skills.
Name of passenger/customer: Mr. and Mrs. Zatkin
Type of Tour: Omo Valley
Comment about our services: Easy to work with when Howard was making arrangements by e-mail.
Comment about the guide: Tesfaw did his best to suit the program to what we wanted to do. He hired good local guides and his information about Ethiopian history helped us enjoy what we saw.
Comment about the hotels: Jinka-food was good. Room was okay. Paradise Lodge-beautiful lodge and location. At neither hotel did we have hot water at any time.
Comment about the car/driver: Habtamu, our driver, was friendly and helpful, a good driver in difficult conditions. A good mechanic when the car broke down.
Group Name: Group Ms. Hilde Kieboom
Arrival on: 04 Aug, 2011
Departure on: 11Aug, 2011
On Guide- Very good guides in Addis, Bahir Dar, Lalibela and Axum, Competent, Punctual, correct and flexible
Ghion: OK but no internet services. Can be better!
Lake Tana Hotel: Good, Ok restaurant, but no internet
Mountain View: Good Hotel, Good service
Remhai: Not good, bad services
On Food: Acceptable
On driver: Very good, careful, flexible, efficient and prudent
On Vehicle: OK
Any other additional comments
Very excellent organization. Really Best Travel. Religious perspective could be more elaborated. Tourists should be more informed about rainy season weather conditions and required equipment. In general, we will make publicity for you.
Name: Alice Kielmann (Franziska)
Arrival on: 07Aug, 2011
On Guide: Very well informed about animals, nature and environment. Was very flexible about client wishes. Very kind.
On food: Was Okay. Nice view and surrounding.
On Driver: Very good
On Vehicle: Too small for 9 people, especially the second row is too small. Please inform us next time
Any other additional comment:
More walking and less driving inside the parks would have been nice.
Name: Erika Frey (Cordia)
Arrival on: 07Aug11
Departure on: 07Aug11
On Guide: Tesfaw, an excellent guide with lots of enthusiasm, gave us in depth information about Addis. Thanks!
On Hotel: -
On food: Excellent choice, had a good meal
On driver: Excellent driver, keeps an eye on everything and is concerned about our safety.
On Vehicle: Nice and spacious bus
Any additional comment: Thanks for a very nice day together. Wishing you all the best!